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Maintenance

Submitting Service Requests

Use the list below to determine the issue and action that needs to be taken. Please call 221-2270 for emergency or urgent work requests. For all others, submit a request using the Facilities Management online maintenance management system:

Submit a Non-Emergency SERVICE REQUEST

Emergency Services (24 Hours/Day, 7 Days a Week)

  • Fire or life-threatening: Call 911
  • W&M Police Department: 757-221-4696
  • Non-residential building access: 757-221-2270
  • Residential building access: Help from Residence Life

Non-Emergency Services (Business Hours)

Pest Control (By Appointment)

  • The pest control contractor is available on Tuesdays and Fridays from 9am - 2:30pm in the residence halls and 8am - 2:30pm in all other buildings.

Keeping Campus Clean & Working

Please review the following topics to keep you and our campus in tip-top shape.

Damage Information

Air-Conditioning

Sustainable Living

Contaminants

Vending & Laundry Refunds

Vending & Laundry Refunds