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Information Technology

Announcements

  • Fix Your Content Day 2026 - FAQs

    Fix Your Content Day is a 24-hour, worldwide competition where institutions come together to improve the accessibility of their digital course content using Blackboard Ally.
  • Upcoming Sympa Maintenance & Upgrades

    Sympa, Âé¶¹ÆÆ½â°æâ€™s platform for managing and sending messages to email lists (listservs), will be upgraded on Sunday, October 11, 2026, from 8am-2pm. 
  • Microsoft Exchange Web Services Ending Oct. 1, 2026

    Microsoft will begin retiring Exchange Web Services in Exchange Online on October 1, 2026. Older applications and email clients that rely on EWS may gradually lose access to Microsoft 365 email, calendar, and contact services.
  • Microsoft Publisher Retiring Oct. 2026

    Microsoft has officially announced that Microsoft Publisher will reach end‑of‑life in October 2026.

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Get Help

So you're stuck, huh? Don't worry - it happens to the best of us. We're here to help get you back on track.

Technology Support Center

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Walk-in Support

Jones Hall Room 201 200 Ukrop Way Williamsburg, VA

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Hours

  • Monday-Friday: 8am - 5pm
Status Page

Subscribe for Status Updates

Members of the W&M community are invited to  to receive updates for the IT services they use regularly. 

Some services have established monthly maintenance windows where complete or intermittent service interruptions occur.

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IT News

  • IT Newsletter

    IT Newsletter - Issue 2

    Welcome to the IT Newsletter. Each issue will highlight important updates for our campus community, including the latest on technology, AI, digital accessibility, the network and much more. You’ll find helpful tech tips from our talented team, security advice to keep your accounts safe, and stories about innovation that drive our mission forward.
  • IT Newsletter

    IT Newsletter - Issue 1

    Welcome to the IT Newsletter. Each issue will highlight important updates for our campus community, including the latest on technology, AI, digital accessibility, the network and much more. You’ll find helpful tech tips from our talented team, security advice to keep your accounts safe, and stories about innovation that drive our mission forward.
  • A spool of 4 inch conduit is waiting to be pulled through the newly bored pathways.

    Solidifying the Core of W&M’s Network

    Âé¶¹ÆÆ½â°æ is modernizing its campus network infrastructure through major redundancy and resiliency projects designed to improve reliability and reduce outages. Recent upgrades, including new fiber pathways and plans for a redesigned network architecture, will help create a stronger, more dependable digital foundation for the university community.
  • Computer Science Student Sam Oliver speaks with CIO Ed Aractingi and Manager of Innovation and AI Application Administration Louis Hubert during his visit.

    W&M IT Hosts Winter Externship Experience

    On January 15, 2026, Âé¶¹ÆÆ½â°æ Information Technology welcomed senior Sam Oliver for a one-day winter externship, offering an inside look at what it’s like to work in higher education IT. 

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We're committed to keeping you informed. Whether it's a major outage, a new feature for one of our services or a general announcement, we will keep you in the loop through our social media channels.